American West offers a Limited Lifetime Guarantee on all of its products. We manufacture all of our products to meet the highest quality standards and pride ourselves on excellent customer service. Each piece is handcrafted and due to the hand-crafted nature and the natural character of leather, imperfections are part of the unique charm of American West’s goods.
We will repair or replace any piece that fails due to manufacturer's defects for as long as you own your American West product. A copy of the sales receipt is required for warranty validation and service.
Our warranty does not cover normal wear and tear, improper care, negligence and the normal breakdown of natural materials over extended time and use.